BrightReps makes complex agent scripts seamless and digestible in real-time. Create detailed scripts that empower agents with:
- Rich text instructions
- Decision trees
- Images / GIFs
- Hyperlinks
IDEAL USE CASES
- Sales script
- Product recommendations tailored to the customer
- Opportunity qualification
- Customer on-boarding
REDUCE ONBOARDING, KEEP EVERYONE ON THE SAME PAGE
LEARN MORE how Kinsa built their processes on BrightReps to reduce agent onboarding and enforce FDA compliance.
“THE POWER OF BRIGHTREPS IS PHENOMENAL. IT IS SO FLEXIBLE WE CAN CODIFY A NEW PROCESS AND ROLL IT OUT RIGHT AWAY.”
-ANDREW WILKINSON
HEAD OF CUSTOMER HAPPINESS, KINSA