General

About BrightReps Sidekick™ is a process flow application, powered by integrations, and designed to run seamlessly as an app add-on to your existing support CRM.  Using BrightReps Sidekick™ your support reps can receive customizable turn by turn directions and powerful automations without leaving the support ticket/case. CRM Compatibility BrightReps Sidekick™ is currently compatible with ZendeskContinue reading “General”

BrightReps Sidekick

BrightReps Sidekick™ is a customer support platform that connects people with their processes and tools and is available as an app add-on via the Zendesk and Salesforce marketplace.  Using BrightReps Sidekick™ a support rep is able to leverage all of the process flows and integrations you create and configure within your BrightReps Admin Portal. AsContinue reading “BrightReps Sidekick”