How Omnidian Brought Their Processes to Life Using BrightReps

Company: Omnidian Team Size: 30 Employees Why I Love BrightReps: “The ability to complete communications faster, consistently, and with more detail." Buying a solar system is a significant investment While the upside of clean energy with a short payback period makes solar increasingly attractive, it’s important for customers to be proactive to ensure their investment … Continue reading How Omnidian Brought Their Processes to Life Using BrightReps

Invest in the Support Agent Experience

In the world of ecommerce consumer decisions are made in seconds. Whether it’s a first impression, purchasing decision, or change of heart—seconds can make or break a customer outcome. It’s no coincidence that within seconds of making a buying decision, I can complete the purchasing process online. With the click of a button, voice command, or automated … Continue reading Invest in the Support Agent Experience