BrightReps Sidekick™ is a process flow application, powered by integrations, and designed to run seamlessly as an app add-on to your existing support CRM. Using BrightReps Sidekick™ your support reps can receive customizable turn by turn directions and powerful automations without leaving the support ticket/case.
We’re always adding to our library of available integrations. We currently offer integrations with:
Our full list of integrations is available on the Integrations Lab section of the Admin Portal. If there are any critical integrations that would solve a major pain point for your company we’d love to hear them. Please send any feedback to firstname.lastname@example.org.