About BrightReps Sidekick™ is a process flow application, powered by integrations, and designed to run seamlessly as an app add-on to your existing support CRM.  Using BrightReps Sidekick™ your support reps can receive customizable turn by turn directions and powerful automations without leaving the support ticket/case. CRM Compatibility BrightReps Sidekick™ is currently compatible with Zendesk … Continue reading General