Returns Made Easy With BrightReps

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Sidekick has the pre-built integrations you need to streamline your returns process.

  • View all existing orders and status
  • Cancel / refund an existing order
  • Verify customer address
  • Create replacement orders
  • Generate return shipping labels

… all without leaving the support ticket.

IDEAL USE CASES

  • Order returns
  • Order replacements
  • Cancellations and refunds
  • “Where is my order?” inquiries

SAVE TIME, DO MORE WITH LESS

Learn more how Hydrapak and Kinsa streamlined their returns process using BrightReps Sidekick.


“IT WAS UNEXPECTED JUST HOW MUCH TIME WE COULD SAVE. I’M ABLE TO FULFILL THESE REQUESTS IN ABOUT 30 SECONDS RATHER THAN 3 MINUTES. OVER TIME, THE AMOUNT OF CLICKS I’M SAVING REALLY ADD UP.”

LEXI ELMORE

WARRANTY & INVENTORY CONTROL SPECIALIST, HYDRAPAK